Delivery Information

Collect
We offer a Collect service. Unlike other retailers our prices are the same online and instore. If you wish to come and browse. Please contact us to arrange an appointment.

Delivery

Stock permitting, orders (and payment) received before 2pm are usually processed the same working day. Those orders (and payment) received after 2pm will be processed the next working day. Delivery cut off dates will exist during Christmas and New Year periods.

If you want us to ship to an address that is different to the billing address, although this isn’t a problem, PLEASE be aware SOME debit/credit card providers decline these transactions. If this is the case please contact your card provider and retry the transaction.

All dates quoted for delivery are estimated delivery dates only. Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods once they have been issued to the delivery partner. This includes issues that are beyond our reasonable control e.g. natural disasters, rioting, floods, fire etc. In the unlikely event that your product appears lost or is damaged in transit please contact us.

Delivery Costs
Most orders will be despatched via Royal Mail, see conditions below.

  • Orders over the value of £75.00 – standard tracked 3-5 working days free of charge.
  • Standard tracked Delivery – Approx 2-4 working days £2.95
  • Express tracked Delivery – Approx 1-2 working days £3.50
  • Next Working Day Delivery – Guaranteed delivered by 1pm (mainland UK only and excluding Saturdays) £7.95

 

We can’t guarantee delivery by 9am to the following postcode areas:
BD23 – 24
BT35, 44, 47, 51, 53, 54, 70, 71, 76, 77, 81, 92,93, 94
DG9 (7&9)
GY1 (Guernsey), GY2 – 8
HG3
IM2 – 9
IV2 – 20, 30 – 32, 36, 63
LA18, 20
LD1 – 4, 6
LN4 – 6, 10
PA20 – 27
PH16
PL29 (3)
PO30 – 41
SY25
TR12, 13, 17 – 26
YO41, 43, 51, 60, 61, 62

We deliver by 5.30pm the next working day in the following postcode areas:
AB30 – 39, 41 – 45, 51 – 56
GY9 Alderney (Channel Islands)
HS1, 3 – 9
IV21 – 28, 40 – 49, 51 – 56
KA27, 28
KW1 – 3, 5 – 15
KW16 Stromness Town only
PA20 (0&9)
PA28 – 38, 41 – 49, 76, 77
PH15, 17 – 26, 31 – 40, 49, 50
ZE1

We deliver within two working days by 5.30pm to the following postcodes areas:
GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
GY10
HS2
PA60 – 75, 78
ZE2, 3

We deliver within three working days by 5.30pm to the following postcode areas:
KW16 – non Town
KW17
PH30, 41 – 44